According to remainder theorem , when we divide a polynomial f(x) by x-k remainder is f(k).
Therefore dividing x^4-3x^2+x-2 by x-k we get
k^4-3k^2+k-2 and as remainder is 2, we have
k^4-3k^2+k-2=2 or k^4-3k^2+k-4=0
Further according to rational zeros theorem , If f(x) is a polynomial with integer coefficients and if p/q is a zero of f(x) i.e. f(p/q)=0, then p is a factor of the constant term of f(x) and q is a factor of the leading coefficient of f(x).
The factors of -4 are +-1,+-2,+-4 and as for none of them as k, k^4-3k^2+k-4=0, we do not have rational roots.
The graph appears like this and solutions are slightly less than -2 and 2. These values obtained using Goal Seek in MS Excel are -2.094945 and 1.893974.
graph{x^4-3x^2+x-4 [-3, 3, -5, 5]}