We know that (x+a)^2 = x^2+2ax+a^2. Since your equation starts with x^2-4x, it means that we must find a value of a such that 2ax=-4x, which means a=-2.
If a=-2, then we have (x-2)^2 = x^2-4x+4. You can see that your equation x^2-4x+2 is very close: we only need to add 2.
So, adding 2 to both sides, we get x^2-4x+4=2, which means
(x-2)^2 = 2. Extracting square roots at both sides, we get x-2= \pm\sqrt(2), which leads us to the solutions
x_{1,2} = 2 \pm \sqrt(2)